04 / Insights
Plain-spoken notes on automation.
Playbooks, engineering patterns, and decision frameworks — written from production experience, not press releases.
Build vs. Buy in 2026: A Decision Framework for AI Tooling
The AI vendor landscape reinvents itself every quarter, which makes "just buy something" as risky as "build everything." A four-question framework for deciding without regret.
AI Agents in Production: What Actually Breaks (and How to Engineer Around It)
The gap between an impressive agent demo and a dependable agent system is engineering, not prompting. The five failure modes we see most — and the patterns that prevent them.
The Automation Audit: Finding the 20% of Work That Eats 80% of Your Week
Before you buy any AI tool, map where your hours actually go. A practical, week-long method for finding automation candidates with real ROI — no consultants required.
Where ideas become infrastructure
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